Privacy Policy

Last updated: [Month, Year]

1. Introduction

Benchmark Plaster Group (“we”, “our”, “us”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or engage with our services.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number and company details.
• Project or service-related information you provide when contacting us.
• Payment or billing details (if applicable).
• Any other information you voluntarily provide to us.

We may also collect non-personal data (such as browser type, device ID, IP address, and website usage statistics) to help us improve our website and user experience.

3. How We Collect Information

We collect personal information in several ways, including:

• When you contact us via our website, email, or phone.
• When you request a quote or submit an enquiry form.
• When you subscribe to our updates or marketing communications.
• Through analytics and cookies when you use our website.
  

4. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries and provide our plastering and construction services.
• Prepare and send project estimates or invoices.
• Communicate updates or promotions (only if you have consented).
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.
  

5. Disclosure of Personal Information

We may share your personal information with trusted third parties such as:

• Contractors, suppliers, or partners assisting in delivering our services.
• IT, analytics, or marketing service providers who help operate our website.
• Government or regulatory authorities when required by law.
  

We do not sell or rent your personal data to any third party.

6. Storage and Security

We take reasonable physical, electronic, and administrative measures to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take all reasonable precautions, no online transmission is completely secure, and you provide information at your own risk.

7. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to collect anonymous information about visitor behaviour. You can choose to disable cookies in your browser settings; however, some website features may not function properly as a result.

8. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us using the details below. We will respond to your request within a reasonable timeframe.

9. Complaints

If you believe that we have breached the Australian Privacy Principles, please contact us. We take privacy concerns seriously and will investigate any complaints promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

10. Contact Us

For any questions, requests, or complaints about this Privacy Policy, please contact us at:

Benchmark Plaster Group

Email: [info@benchmarkplastergroup.com]

Phone: [+61 XXX XXX XXX]

Address: [Company Address]